Active Era E-Gift Card

Our gift cards don't have an expiry date, giving your loved one plenty of time to pick out their favourite products. Please note - Gift cards can only be redeemed online, on the website it was purchased from (activeera.com).

So why wait? Give the gift of convenience and flexibility today with a Active Era E-gift card!

Mainland UK Delivery

Standard Delivery: Orders placed before 2:45 PM Mon-Fri are dispatched the same day. Orders placed after 2:45 PM on Friday will be dispatched on Monday. Delivery is on working days only (excludes weekends & bank holidays).

Express Delivery: This service is available for Mainland UK orders only. Orders placed before 2:45 PM Mon-Fri are dispatched the same day. Orders placed after 2:45 PM on Friday will be dispatched on Monday. Delivery is on working days only (excludes weekends & bank holidays).

You will receive a shipping confirmation email once your order has been shipped.

Northern Ireland, Scottish Highlands and Channel Islands Delivery

All non-mainland orders will be delivered within 2-3 working days (excluding bank holidays). For remote addresses, please allow an extra 1-2 working days. Orders are typically dispatched within 1 working day, and you’ll receive a shipping confirmation email once your order has been shipped.

Pre-Order Delivery

All pre-orders will be dispatched as soon as stock becomes available. You’ll receive a shipping confirmation email once your order has been shipped. Pre-order delivery dates are subject to change.

UK Returns

In order to initiate your return, please notify our Customer Care Team within 14 days of receiving your order. To be eligible for a refund, your product should be unused.

You will then have an additional 14 days to return your order back to us, so your refund can be issued.

Please click here for further information about returns.

If you’re concerned that your product is faulty, please contact our Customer Care Team here.